FAQ

Where do you ship your products?

We are currently shipping to the 48 contiguous states and Canada. Please contact us directly if you live somewhere else and would like to try our French sweets & treats.

I cannot find one of my favorites products. What can I do?
We are always looking to increase our product selection and would love to hear from you! Please use our contact form to let us know of a product you'd like to see.

Do you ship chocolate products to warm regions?
While we stop shipping chocolate bars in the middle of Summer, we do ship chocolate the rest of the time everywhere. We do our best to prevent chocolate from melting, but unfortunately, we have no control over the ambient temperature while in transit. If you suspect that the chocolate may have melted, please place your cookies in the fridge for an hour before enjoying them!

If you have any other questions, feel free to contact us at bonjour@noemiespantry.com or by using our contact form. 

We are also available by phone at 646-883-6085, Monday to Friday 10am-5pm EST or by text anytime.