Our products ship from our Connecticut warehouse Monday through Friday. We use USPS, UPS or Fedex depending on order size and final destination.
Orders are shipped the same business day if the order is placed early in the day, or the next business day. Our average delivery time is 2 business days for NYC/New England, 3-4 business days for the rest of the East Coast, Midwest & South, and up to 5-6 days for the West Coast.
We currently ship our products to the 48 contiguous states and Canada. Shipping cost for light to medium orders in the U.S. is under $10 depending on final destination. For large orders, the shipping cost is determined at checkout by our USPS and UPS calculators. The exact amount will be shown at checkout.
Free U.S. shipping is always available for orders over $59.
If you are not satisfied with your purchase, you may return or exchange a product within 10 days of receipt, for a full refund excluding initial shipping costs. Products returned must be unopened and in original, undamaged condition. We are unable to accept products that have been opened or that have a damaged packaging. Additional shipping costs may apply to an exchange order.
Please contact us by email and we will provide you with simple return instructions.
Still have questions?
We would love to hear from you! You can email us at firstname.lastname@example.org. We are also available by phone at 646-883-6085 Monday to Friday 10am-5pm EST
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